You have a series of rights to do with the information we hold about you. These are:
Your right to be informed – this Notice is an example of this. We may need to update this Notice if we need to do something different with your information and so we may change it on our site. We will also provide you with details about how we use your information when we collect it from you.
Your right of access – you have the right to request a copy of the personal information that we hold about you. Please email requests to GDPR@Pelican.co.uk or contact the Data Protection Officer whose details appear at the end of this Notice.
We have a calendar month to respond to your request for information. If we need more information to process your request, we will contact you to let you know.
Your right to erasure – customers who are individuals have the right to request that their personal information be deleted where there is no longer a legitimate purpose for it being processed.
Your right to restrict processing – you have the right to ask us to restrict or suppress our use of your personal data. If we agree that we should stop processing it, we will still hold it but will not use it.
Your right to rectification – it is important that the information we are holding is accurate and up to date so if you think any of your information is incorrect or needs updating then let us know and we will correct it as soon as we can.
Your right to object – if you don’t want us to use your personal information any more then you can ask us to stop what we’re doing with it. Please bear in mind though that we need it to provide services to you and we may need to keep your data for a certain amount of time as we’ve explained above. You can also ask us not to use your personal data for marketing purposes. You can exercise this right at any time by contacting us GDPR@Pelican.co.uk or by contacting our Data Protection Officer whose details are at the end of this Notice. If you ask to stop using your personal information then we will contact you to confirm the position as there may be some circumstances where we will have to continue using it.
Your right to information about automated decision making – if a human being isn’t involved in making a decision using your information and it’s done automatically, then you can ask us about how the decision is made.
Your right to data portability – you have the right to ask us to give you a copy of the personal information you have provided to us in a structured, commonly used and machine-readable form.
With respect to certain rights, we may ask for a copy of your passport or driving licence and for a copy of a document that shows your address before we can respond to a request.