Our clients

We are professional, respected and trusted for the quality of our work.

Our clients

We strive to protect our clients’ brands as if they were our own.

We were established by Bristol Water and Wessex Water to manage all of their metering, billing and collection operations, and to serve as a point of contact for all non operational customer enquiries.

Today, we are highly skilled in every area of our business and deliver award winning customer service.

Bristol Water


Bristol Water is a water supply company that provides drinking water supplies to 1.2 million people in an 2,400 square kilometre area centred on Bristol. The company relies on a wide variety of skilled staff to ensure that the 264 million litres of water it supplies every day is of the highest quality and that their customers are happy with the wide range of services provided.


Bristol Water website



water2business is a leading retailer of water and wastewater management solutions to businesses and organisations across England and Scotland. It prides itself on providing the best customer service and its customers benefit from water and wastewater efficiency advice and flexible and consolidated billing for multiple sites.


water2business website

Wessex Water


Wessex Water is a regional water and sewerage business serving 2.8 million customers across the south west of England including Dorset, Somerset, Bristol, most of Wiltshire and parts of Gloucestershire and Hampshire. It is has topped water industry customer service league tables for many years and is committed to providing the best standards of service for its customers.


Wessex Water website

Putting your customers first

We are highly skilled in every area of our business and deliver award-winning customer service to our clients and in turn their customers.

About us

Our brand promise

Pelican Business Services is a trusted provider of integrated business services, helping our clients deliver excellent service at every stage of the customer journey.

What we do