At Pelican Business Services we are always open to new ideas and innovations that will enhance the customer experience.
We pride ourselves on encouraging our people to continuously think and act from the perspective of the customer, building our culture of service excellence.
We started life in 2001 as Bristol Wessex Billing Services Limited
We are a joint venture company owned equally by Bristol Water and Wessex Water and were established to manage all their metering, billing and collection operations and to serve as a point-of-contact for all non-operational customer enquiries.
We want to use that experience and expertise to expand our business into new sectors, new locations and with new clients. So, in 2015, we embarked on a journey involving all staff and stakeholders to develop a new name and new visual identity that would better reflect our company vision, mission and business objectives.
Ultimately, like Pelicans we stand out from the crowd
We’re known for being nurturing and sociable team members not individualists.
Our Brand Promise
Pelican Business Services is a trusted provider of integrated business services, helping our clients deliver excellent service at every stage of the customer journey.