This month team members from across our business attended the South West Contact Centre Awards, held at Aerospace Bristol, where #TeamPelican were a finalist in

Business news I would like to start this month with a very special shout out to Beth, Kerry and Jordan who work within our Contact

May is always a busy and exciting month at #TeamPelican as we hold our six-monthly Leadership Event and Pelican Briefs. These events are a great

We’ve had a busy month at #TeamPelican and I’d like to start this week by sharing some exciting news. Following some extremely hard work, our

I’d like to start with shout outs for our fantastic live chat team. It would be (unfortunately) impossible for me share all the wonderful comments

February was certainly a month of extremes with both snow and record high temperatures however, something that didn’t fluctuate was the fantastic feedback we received

Well here we are, the start of another new year and I am pleased to report that our 2018 gender pay gap results have now

No one loves Christmas more than #TeamPelican and December was packed full of festive cheer! More on that shortly but first, congratulations to our second

What a month we have had! I have been so proud of our team who have been working harder than ever to support our local

Throughout the first week of October #TeamPelican celebrated what we do best during ‘National Customer Service Week.’ Organised by The Institute of Customer Service, National

During September we collected the results from our quarterly ISay survey where our expert team had the opportunity to provide feedback on what they love

I would like to start this month by sharing the exciting news that #TeamPelican have been named as a finalist in the Customer Excellence category