This month team members from across our business attended the South West Contact Centre Awards, held at Aerospace Bristol, where #TeamPelican were a finalist in the People Development category for the amazing work completed on our Customer Service Academy. I am so excited to share that we won the coveted ‘Highly Commended’ award. I am extremely proud of the work that has gone into our academy since it launched last year and this award is a true accolade of the success that it has become #TeamPelican.
We welcomed our newest flock of Pelicans this month who will spend four weeks with our expert Learning and Development team in our academy before joining their teams for some tailored department specific training.
July is one of my favourite months of the year, as it is the month where our ‘Pride Patrol’ march and sing through the streets of Bristol at Bristol Pride. This year we teamed up with water2business and saw our largest group of attendees yet. We made a short video showing our best bits of the day which I would love to share with you.
We are already looking forward to Bristol Pride 2020.
This month we officially opened our brand-new team member lounge. Our new lounge was created to make sure our team have a comfortable place to enjoy their down time and socialise with friends across the business. A week started with cake, is a week started right!
Over the last three months, the team have been busy raising money for our second quarterly charity of 2019, The Little Princess Trust. I am thrilled to share that we managed to raise an amazing £558.50 which will go towards providing free, real-hair wigs to children and young people experiencing hair loss as a result of cancer and other medical conditions. The money raised will also help fund research into finding less aggressive and less toxic treatments for childhood cancers.
We now begin fundraising for our third quarterly of 2019, Avon and Somerset Search and Rescue. ASSAR are an emergency service run by volunteers who are on call 24/7, 365 days a year. The team specialise in cliff and steep ground rescue, including rescue from high and difficult structures.
Finally, and in more community news, this month the team were out and about utilising their community days, this time for St Weburgh’s Park Nursey School. There were some overgrown bushes at the entrance to the school gates and a large tree, which was blocking out the light to a staff room, that the team were asked to tackle.
It has been fantastic to see more and more of these community days taking place across our business and I look forward to sharing more great news stories with you in my future blogs.